العربية
Türkçe
EnglishOur Impressions
Our main goal in focusing on our impressions towards all our patients is focused on important points: we will mention some of them.
- Achieving real communication with the patient.
- Informing patients about the review system.
- Paying attention to the patient’s psychological state.
- Making sure to use professional technologies in the electronic clinic.
- Making sure to conduct virtual appointments in a quiet place.
- Give the patient reassurance!
- Providing high-quality services.
And other points that we did not mention here.
Our Specialties
- Pediatrics
- Dentist
- Psychiatry
- Cardiovascular surgery
- General Medicine
- Ophthalmology
- Brain and neurology
- Internal, digestive system
- Women's
- Urologist
- Orthopedics
- Oncology
- Plastic surgery medicine
- Skin diseases
- Gland diseases
- Otolaryngology
Online Appointment
More than 10,000 people have tried
Online Appointment
More than 10,000 people have tried
Enhancing Patient Experience
The success of health care and enhancing the effectiveness of patients’ treatment and experience is a matter of utmost importance, and for the success of this experience, we focus in this digital health revolution on patients getting an effective experience by providing the important elements in order to ensure that we provide the best services so that all our patients can completely change their lives for the better, and to obtain With this health care, my clinic team and its doctors, with their expertise, do basic things: we will mention some of them
- Focus on the main goal and reason for the patient’s continued existence
- Considering small matters and details and paying attention to them to succeed in the medical diagnosis task and obtain a better result for the patient
- Always Providing appropriate medical care, which helps meet the needs of all patients
- Guiding the patient with everything his medical condition requires and directing him correctly
- Listening completely to the patient and making him feel that he can meet his needs, whether medical or psychological, without complaint. This point enhances the patients’ basic experience without a doubt.
- My clinic’s entire team is keen to provide the best quality of services and communication with the medical team, as the comfort and privacy of the patient, and the level of personal care he receives, is a top priority.
- The entire team is keen on ensuring that the patient is comfortable and satisfied with the quality of care he received and his comprehensive experience, and this matter is an important psychological factor in the effectiveness of the disease and a complete improvement in the level of comfort and psychological factor, which are considered an important part in the patient’s treatment stage.
- Allow the patient to evaluate the experience of our services from various aspects, such as communication with the care team, ease of access to services, and overall quality. He can also use the results of the program to improve communication and interaction between patients and healthcare teams, and improve services based on his experience.
- Enabling patients to easily book their appointments via computer or mobile phone/tablet, saving them time and effort and not waiting in the clinic, in addition to receiving automatic text alerts reminding them of scheduled appointments, which makes them feel comfortable and fully cared by the clinical team.
And other things that we have provided as an effective factor to enhance the patient experience.
- Focus on the main goal and reason for the patient’s continued existence
- Considering small matters and details and paying attention to them to succeed in the medical diagnosis task and obtain a better result for the patient
- Always Providing appropriate medical care, which helps meet the needs of all patients
- Guiding the patient with everything his medical condition requires and directing him correctly
- Listening completely to the patient and making him feel that he can meet his needs, whether medical or psychological, without complaint. This point enhances the patients’ basic experience without a doubt.
- My clinic’s entire team is keen to provide the best quality of services and communication with the medical team, as the comfort and privacy of the patient, and the level of personal care he receives, is a top priority.
- The entire team is keen on ensuring that the patient is comfortable and satisfied with the quality of care he received and his comprehensive experience, and this matter is an important psychological factor in the effectiveness of the disease and a complete improvement in the level of comfort and psychological factor, which are considered an important part in the patient’s treatment stage.
- Allow the patient to evaluate the experience of our services from various aspects, such as communication with the care team, ease of access to services, and overall quality. He can also use the results of the program to improve communication and interaction between patients and healthcare teams, and improve services based on his experience.
- Enabling patients to easily book their appointments via computer or mobile phone/tablet, saving them time and effort and not waiting in the clinic, in addition to receiving automatic text alerts reminding them of scheduled appointments, which makes them feel comfortable and fully cared by the clinical team.
And other things that we have provided as an effective factor to enhance the patient experience.
Our Activity
It should be noted that modern means of communication and technology have become a pioneer and an effective revolution, especially in the field of medicine, as they have made communication easier and more developable, aiming to facilitate dealing in all services, including medical services, as the My Clinic application is considered a type of service that is provided by The doctor aims to achieve the maximum benefits for the patient by communicating electronically within specific appointments and using effective tools that achieve the required communication necessary for diagnosis and treatment.
My Clinic application relies in its activity on self-service, which plays an important role in saving time and effort and avoiding waiting for long hours by patients inside actual doctors’ clinics. Rather, its services consist of providing actual solutions and providing full services without going to the clinic.
The most important of these services are:
- Schedule appointments with quick and self-service
- Maintaining the patient’s record in cardboard form, which helps all parties facilitate review processes
- Creating a chart that allows the doctor to make final decisions regarding the patient’s health
- Communicate with the patient using voice and video calls, as well as email communication
- The ability to pay in a smooth and secure way
- The possibility of linking the clinic with insurance companies
- The patient can choose the appropriate doctor
- Ease of dealing with the platform for the doctor and patient
- Complete privacy
- Possibility of reaching a larger segment of patients, especially elderly people, and people with special needs
- Rapid communication with patients and diagnosing each case independently
- The possibility of exchanging experiences with each other’s doctors
- Periodic follow-up of the medical condition.
The most important of these services are:
- Schedule appointments with quick and self-service
- Maintaining the patient’s record in cardboard form, which helps all parties facilitate review processes
- Creating a chart that allows the doctor to make final decisions regarding the patient’s health
- Communicate with the patient using voice and video calls, as well as email communication
- The ability to pay in a smooth and secure way
- The possibility of linking the clinic with insurance companies
- The patient can choose the appropriate doctor
- Ease of dealing with the platform for the doctor and patient
- Complete privacy
- Possibility of reaching a larger segment of patients, especially elderly people, and people with special needs
- Rapid communication with patients and diagnosing each case independently
- The possibility of exchanging experiences with each other’s doctors
- Periodic follow-up of the medical condition.