Privacy Policy

Last updated January 21, 2024

We (“MYONLINE.CLINIC PORTAL”) are committed to providing you the best online professional healthcare services. It’s important to MYONLINE.CLINIC PORTAL to help our customers retain their privacy when they take advantage of all the services we offer.

Your privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, MYONLINE.CLINIC PORTAL follows different principles in accordance with privacy and data protection laws.

Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you request for a service through the website. We use your Personal Information for below purposes (not used for providing any medical services):

To make the site easier for you to use by not having to enter information more than once.
To help you quickly find services or information.
To help us create content most relevant to you.
To provide our service to you and to improve the quality of the service we’re able to offer
To allow your remote health service provider to provide services requested by you, and call or text as required
To charge you for the service costs through one or more payment processing partners
To understand how users interact with our service as a whole in order to test new features and improve our services for everyone
To provide customer service, respond to your communications and requests, and contact you about your use of our services

Medical Practitioners (also referred to as “Service Providers”) will ask information for the primary purposes of giving treatment and health care to you and will obtain your consent separately before providing any services to you and Service Providers are responsible for protection of “Protected Health Information” as per the regulations and any other laws, ordinances, orders, statutes, rules, ministerial resolutions or policies in the jurisdiction where Service Provider and/or Patients are as per the regulatory requirements of the respective jurisdiction (“Laws”).

We do not have access to the Protected Heath Information collected by the Service Provider for primary purposes and will have only access to the below basic information collected for limited reasons mentioned above

Information We Collect

* Information you provide to us or allow others to provide to us:

When you place a request with MYONLINE.CLINIC PORTAL, we collect information limited to your name, address, phone number and the details of the service you require (“the Data”) (we will not request for any other information).

* Technical information about usage of MYONLINE.CLINIC PORTAL.

When you use MYONLINE.CLINIC PORTAL website, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies and Other Tracking Technologies

We and our partners use various technologies to collect information, including cookies and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), and other identifiers to collect information from your browser or device that helps us personalize your experience and remember above mentioned data or that you have already logged in to MYONLINE.CLINIC PORTAL.

We employ some third-party services to help us understand the usage of MYONLINE.CLINIC PORTAL, and these third-parties may also deploy cookies on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site you can learn more about information that Google may collect there (http://www.google.com/policies/privacy/).

Use of the Information and Communication Technologiegy (ICT) in Health Fields:

We do not have access to the health information which is available to the remote health service provider or health information which you share with the remote health service provider or health information shared with you by the remote health service provider. Your remote health service provider is responsible to keep all the health data and information confidential by complying with Law on the use of the information and communication technology (ICT) in health field.

MYONLINE.CLINIC PORTAL WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTIAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNATIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING THOSE RESULTING FROM LOST DATA OR OTHERWISE CONSERNING HEALTH INFORMATION WHICH IS AVAILABLE TO THE REMOTE HEALTH SERVICE PROVIDER OR HEALTH INFORMATION WHICH YOU SHARE WITH THE REMOTE HEALTH SERVICE PROVIDER OR HEALTH INFORMATION SHARED WITH YOU BY THE REMOTE HEALTH SERVICE PROVIDER

Log Information

When you use MYONLINE.CLINIC PORTAL, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on MYONLINE.CLINIC PORTAL, and other ways you interact with the service. If you are logged into the MYONLINE.CLINIC PORTAL service, this information is stored with or without your account information.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you, advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

Consent

If you decide to obtain services which require personal information, you will be able to select the kinds of information you want to receive from us by subscribing to various services. If you do not want us to communicate with you about other offers regarding MYONLINE.CLINIC PORTAL services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from MYONLINE.CLINIC PORTAL.

MYONLINE.CLINIC PORTAL allows medical centers / licensed medical practitioners to offer our registered customers information about their services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

HOWEVER, IF YOU REGISTER OR OBTAIN SERVICES OR ENTER IN TO A TERMS OF SERVICES WITH MYONLINE.CLINIC PORTAL, YOU HERBY GIVE YOUR CONSENT TO PROCESS DATA WE HAVE MENTIONED IN THIS POLICY AND AUTHORITY TO MYONLINE.CLINIC PORTALTO USE YOUR DATA FOR THE PURPOSES MENTIONED HEREIN.

You may revoke the consent given hereabove by sending us an email to [email protected]

You agree that this Privacy Policy shall for all purposes be governed by and construed in accordance with the laws of United Kingdom.

Security

MYONLINE.CLINIC PORTAL has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your Data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place service orders, you’re utilizing to secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the relevant laws on the subject matter. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

MYONLINE.CLINIC PORTAL strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction and has a designated data protection officer.

MYONLINE.CLINIC PORTAL will erase any data other than your name, email address and contact No within twenty-four hours of requesting the service as per the standards required to protect your data or any data will be erased at your request.

Your personal information is never shared outside the MYONLINE.CLINIC PORTAL without your permission, except under conditions exempted as per the Law. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in UAE and we may share or need to transfer to or store data we have received from you with affiliates and subsidiaries of MYONLINE.CLINIC PORTAL(“Affiliates”) which are located in UAE. We will comply with this privacy and take all steps reasonably necessary to ensure that similar and/or comparable standards for data protection are maintained by any Affiliates which are recipients of your information in compliance with applicable Laws.

Enforcement

If for some reason you believe MYONLINE.CLINIC PORTAL has not adhered to these principles, please notify us by email at [email protected], and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

What We do With The Information You Share

MYONLINE.CLINIC PORTAL is a platform that may connects users with remote health care service providers who are licensed to provide such services. In order to make this work, we need to share information about you and your service order with the remote service health providers who help enable the service.

When you request a service from a remote health service provider, we share Data with the remote health service provider you chose along with your service order so that information can used to access your health information to which remote health service provider has access or to provide the service required as per professional code of conduct and rules and practices applicable to remote health service provider.
For external processing, We sometimes employ third parties outside of MYONLINE.CLINIC PORTAL to process information on our behalf in compliance with this Privacy Policy and using other appropriate security and confidentiality measures.
For legal purposes We share your information when we believe that the disclosure is reasonably necessary to (to the extent permitted by law)

(a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities,

(b) prevent, detect, or otherwise handle fraud, security, or technical issues, and

Data Sharing and Disclosure

MYONLINE.CLINIC PORTAL may share the data we collect via the portal with remote health service providers and a data protection officer has been appointed as required by the Law

Changes to This Policy

This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification).

Contact Information

QUESTIONS OR COMMENTS ABOUT OUR PRIVACY POLICY? CUSTOMER SERVICE INQUIRIES? YOU CAN CONTACT US AT: [email protected]

If you agree to what you read above, you should click “Yes ” at the end of the policy to acknowledge that you have agreed to our privacy policy and you state that you are not less than 18 (eighteen) years of age